I rarely flip-flop on decisions. When faced with a crossroad, I give myself a little while to make a decision and then I do it. I know full well that at least 90% of the decisions I am faced with are reversible, so what’s the point of spending a large amount of time choosing a side.
That being said, something so small is eating me up and I don’t know which road to take. Rates.
I have my packages set up on my site so that you can clearly see the blocks of time that I can offer you. You can also see that I work on a per project basis, a pay-as-you-go basis and an incentive-based basis.
What you can’t see is how much that is going to cost you.
Last week I had my rates on my site, right there next to each package. My thinking was that I have nothing to hide, my rates are on the higher end but still standard for my industry, and being transparent is a good thing, right?
Then I watched a video of yet another “Expert VA” who told me that putting rates on my site will ONLY bring in clients who are price shopping. SO, off came the rates and in came the RFP’s. Nice! Right?
Nope. Now those price shoppers are taking up my time via email.
Let me just say this to all of you would-be rate shoppers out there: Please don’t take up that much of my time! It is obvious that I don’t employ an army of overseas VA’s who will work for mere pennies. It is YOUR choice to work with those types of workers, but please be up front:
I would like to inquire about your Real Estate Virtual Assistant Services. I understand that you are an expert in your field, but I was thinking that you might want to be paid in one week what you are worth one hour. I am a penny-pincher, and I will be virtually standing over your shoulder while you mindlessly complete my tasks.
So, where do you fall on this issue? VA’s, do you publish your rates and rate calculators? Agents and other potential clients, do you want to see rates right away? If you do, is it because you want someone cheap?
Comments & feedback, please!