Creating A Real Estate Niche

Wanting to work with everyone is common.  You’re a Real Estate Agent, and you want to be able to serve as many people as possible, and that’s great, but you want to market to one specific group at a time.  When you Creating a Real Estate Nichecast a wider marketing net, you end up diluting your message.

Not only does your message end up getting watered down, but you also become just like everyone else in your field.  What are you doing to differentiate yourself?  How do you stand out in an overcrowded market that has everyone clamoring for the same business?

You need to speak to people directly.  Last week I wrote about getting face to face with expireds, but today is about speaking directly to a lot of people at once.  Creating a very specific target market that when they see your advertisement, they feel a connection with you.  For example, I was at an epropertysites seminar at the Mission Viejo Country Club last week.  As an example, Chris Bates threw out (as a joke) having a poodle niche.  That’s right, only marketing to people who have poodles.  Silly, yes, but apply it to your business.  Horse property, beach-front property, condos, retirement communities, vacation homes, military families.  You need to choose something that works with your demographics, your expertise, and your personality.

When you found this article, were you searching for a Virtual Assistant?  If you were a lawyer searching for a Virtual Assistant and you read the title “Creating a Real Estate Niche” would you have clicked on it?  No, probably not.  You clicked on it because I was speaking directly to YOU, the real estate agent.

My challenge for you:  The next blog post you write, your next tweet, or status update on your Facebook Page, direct it toward a specific group of people in your target market.  Does the house have a huge backyard?  Write a post to dog lovers in Huntington Beach, California.  Does it have a pool with a swim-up bar and a dance floor on the deck?  Call out to the party people.  When you write your message for someone specific, they’re much more likely to find it.

Help, I Don’t Have Any Listings!

Today I want to talk to you about listings.  Since I do a lot of online marketing for listings, I work with a lot of Listing Agents, so a lot of my content is written for them.  If you’re not a Listing Agent, that’s okay, I have plenty of information for you too!

But today is about listings.  In speaking with my clients all over the country, one thing seems to ring true no matter where you’re from:  nobody ever has enough listings.  They always want more.  And that’s great!  Home sellers have a lot of choices to make when it comes to finding the right listing agent, so successful agents have found a way to stand up and be seen in the crowd.  How do they do this, you ask?

First, let’s look at what they don’t do.  They don’t do work that gets in the way of being successful.  Did you know that, according to a study done by Active Rain, agents who make more money are 153% more likely to use an assistant to help with their advertising efforts?

Let’s take that a step further.  I constantly read in the various Real Estate groups and on blogs about an agent being stuck building their website.  About an agent trying to troubleshoot yet another new program.  An agent desperately trying to get her newsletter out, but the formatting is wrong.  Spending money on this or that, inserting this AwesomeNewFantasticGottaHaveItCauseAGuruSaidIDid plugin.  Whatever it is, what you should be doing instead is getting out in front of your market in a really big way.

What you should be doing to get listings is following up with every lead that comes in.  Talking to people (FACE TO FACE) whose listing has just expired.  Build relationships within your community so that when the time comes for someone to sell their house, they think of you.

It’s all been said before.  Of course it’s been said before; it works!  It’s effective!  Most importantly, it can’t be done by anyone but you.  That’s what makes it important, and that’s what makes it your purpose in the real estate world.  Everything else can be delegated to your Real Estate Virtual Assistant (and hopefully that’s us) but you need to hone your purpose and be amazing at it.

One of the most important things we do with our clients when we first start working with them, is we create an action plan.  An action plan is a process of steps from point A to point B with a “who does what” twist at the end.  If you don’t have action plans in your business, then you’re not leveraging your time or your support system the best that you can.

If you need an action plan, fill out my Work With Me form and we’ll schedule some time together to put in place the one tool that makes partnering with a REVA a no-brainer.

 

Virtual Tour Created For Client Using Listings To Leads

Just created this fabulous virtual tour for my client Doug Wathen of WathenRealtyGroup.com that I’m very excited about.  I just need to set it to music.  Thanks to ListingsToLeads.com for making it simple!

If you would like virtual tours uploaded for you on You Tube, please use the Work With Me form and we’ll create a plan!

How to Find & Hire the Ideal Real Estate Virtual Assistant {Part 1}

You’ve finally come to terms with the fact that if you want to be a successful Real Estate Agent, you really can’t do it all alone. Maybe you’re tired of the long hours, the lack of time to finish everything, or it could be that you really don’t want to stay on top of the newest mobile marketing craze (QR Codes, anyone?)

Whatever the reason, I whole-heartily believe that you’ve made the right decision and you’ve come to the right place.

  1. The first thing you’ll want to do before starting your search is to create a list of all of the things you do on a daily basis to keep your business running.  Take your time and get specific.  Keep a notepad and paper with you at your desk.  Utilizing the recording feature on your smart phone.  Get into the nitty-gritty details of your day -to-day business life; it can make all the difference.  When I do this, I use EverNote to keep track of my notes and keep them organized.
  2. Once you’ve finished your list, take a good look at it and choose the most important items on it.  Circle, highlight or write down (if you recorded it) the tasks that have become your “tolerations”, things that you’re putting up with and are getting in your way.  Also circle the tasks that need to be done right away and determine a time frame that you’d like to have them done by.
  3. Get clear on the type of person you’d like to work with.  In a perfect world, describe your perfect VA.  Hours they are available, hourly rate, how much time they would devote to you, how your tasks are handled, how you communicate, what their skill set is, what their personality is like, their level of expertise.  You may not necessarily find a VA with every attribute on your list, but at least you’ve got an idea what who you’re looking for.
  4. What is your budget?  Perhaps you need to go through your finances or cut back on some programs that you’re paying for but don’t need.  There are countless real estate programs out there that will suck money out your bank account every month that you very rarely use anymore.  Come up with a monthly amount, not an hourly amount.  More experienced VA’s usually charge for monthly packages and not hourly rates (I sell blocks of time and packages).  Less experienced VA’s will charge you less hourly, but often times don’t know as much as they advertise that they do.  Also, that cheap $10/hour VA can often times take 4 to 5 times longer to do a task that they’re unfamiliar with or will eat up your budget being trained by you.
  5. Find some VA’s to speak with and interview.  And I don’t mean interview like you would a prospective employee, get to know this person as a professional and find out how they align themselves with their clients to help them create more revenue.  Don’t ask them where they see themselves in 5 years.  You can submit a Request for Proposal (RFP) at sites like Virtual Assistantville or IVAA and you’ll receive a ton of responses.  Chances are, you’ll wish you have a VA to sort through your stack of RFP’s.  To keep that from happening, continue with being as detail-oriented as possible and outline exactly what it is you’re looking for.

Don’t forget to read part 2!

So What Exactly Does a Real Estate Virtual Assistant DO?

I get a lot of email from Real Estate Agents, Coaches, Brokers, aspiring Virtual Assistants and other small business owners.  Some of them want free information (usually just the aspiring VA’s), some just want to know my rates, some want to complain about my rates.  Most are just curious:  ”So what exactly does a Real Estate Virtual Assistant DO?”

I can picture them on the other end of their computer with that glazed over, deer in the headlights look.  It sounds cool, but what the heck can you do for me?

I’d like to show them the 208 tasks that we added to our project management system this month!  But no, it’s a legitimate question that I often begin to answer with some questions of my own:

  • What is it that you do?
  • Who do you prefer to sell real estate to?  Yes, your target market.
  • Do you like working with buyers or sellers? (This question usually knocks them off balance a little.  I think they aren’t used to somebody caring).
  • Where are you stuck right now, this very moment.

That’s where we stop and I can start to get a feel for what their problem is.  This is where my wheels start turning and I’ve already half-way formulated a plan to un-stick them from this position.  I’m also going through my roster of amazing Virtual Assitants who I call my team members.  My chicks.

You see, I like to solve problems.  I want to find out what your biggest problem is and get it solved for you as quickly as possible so that when you’re finally free of that burden you feel as if you can take on anything.  When you’ve dumped some of your “tolerations” you are much more ready to start implementing a new marketing plan, or shifting your focus on more pressing matters, delegating more items to my team, and seeing more clients.

And in case you’re wondering, here is a list of “what we do”:

  • Listing Coordination
    • Add to MLS
    • Create Virtual Tour
    • Create syndicated flyer, QR Code, etc.
    • Create CL ads that drive traffic to website
    • Create new listing flyer, postcard, etc.
    • Reverse Prospecting
    • Post new listing to all social media networks
    • Make all necessary updates to online listings
    • Incorporate client’s existing listing plan
  • Transaction Management
    • “In the Cloud” file management
    • Work directly with clients, escrow, agents
    • Complete all disclosures & docs per broker’s  list
    • Coordinate with escrow, title and lenders
    • Schedule all needed appointments & inspections
    • Obtain signatures via DocuSign, fax or postal mail
  • Social Media for Real Estate Agents
    • Market to new clientso Protect your brand
    • Test new marketing ideas
    • Track all Social Media Metrics
    • Custom backgrounds and landing pages
    • Add new contacts systematically
    • Create professionally branded fan page
    • Post local content daily/weekly
    • Set up auto/semi-auto postingo Reply to DM’s on your behalf
    • Create events, invite contactso Pre-schedule tweets for max exposure
    • Geo-target people to follow
    • Add listing s to fan pageo Incorporate client’s existing social media plan
  • Blogging & Ghost Writing for Real Estate Agents
    • Creation of hyper-local content that you own
    • Creation of real estate content that you own
    • Repurposing previous blog posts
      • Other blogs
      • Social media networks
      • Newsletter or e-zineo
    • All post included pictures, keywords, approx. 300 words and are posted on your site
  • Market Updates, Flyers & Other Print Media
    • Creation of flyer template by former Senior Graphic Designer of the LA Times Real Estate
    • Creation of MLS search templates
    • Add a featured listing at the top of each flyer
    • All market activity is added to the flyer and set up for monthly delivery
    • Professionally printed and delivered to you
  • Database Management
    • Top Producer/Market Snapshot
    • Wise Agent, Ixact Contact, MLS Office, etc.
    • Strategize to find the best possible CRM
    • Creation of new drip campaigns/autoresponders
    • Categorize and assign all contacts
    • Create and maintain clear follow-up plan
    • Sync database w/ client & mobile devices
    • Link social networks to database if possible
    • Use database to build fan/friend/follower base
  • Miscellaneous Services
    • Business Strategizing
    • Full Bookkeeping
    • Calendar management
    • Phone answering
    • WordPress
      • Installation
      • Update
      • Customization
      • Anything!  We have dedicated pros!
    • Lead tracking/management
    • Newsletter creation & management
    • Update listings on websites
    • Photo enhancement
    • Systems & Processes development
    • Vendor management
    • List buildingo SEO/backlinking

 

5 Benefits You’ll Receive When You Work With Me

April Sullivan the Real Estate Virtual Assistant ChickI started going through some of the coaching material that I purchased in 2010, and began reworking some of the assignments in my home study system today.  Boy am I glad that I did!  Things that I thought that I had already done in my business had drastically changed in this past year.  My ideal client, my “benefits”, my USP.  Just about everything.  My business has taken quite a few twists and turns since I opened my doors in 2007!

My assignment was to create a series of statements that explain the benefits my clients receive when working with me.  Here are my top 5:

  1. A lot of our clients feel that they are able to take on more listings after trying out our Listing Coordination services.  We are able to automate a large part of the process and reach a very wide online audience with our Internet Marketing and Social Media expertise.
  2. 2.   On that same note, our clients are also able to work with more buyers.  Not having to worry about listings or paperwork frees up a lot of time for other more important things – like working with people who want to buy houses!
  3. 3.  Agents that aren’t rushing around and are confident in themselves and their support system are much more “Client Attractive” than other “busier” agents.  Don’t be busy, be profitable!
  4. In 2011, my role within my company is changing.  I’ll be taking on more of a Strategist/Consultant position, helping put actual systems in place for my clients that will be carried out by my team.  I’m very excited!
  5. As always, I really want to be the first and the last place an agent will go for real estate: from idea to implement.

The 4 main ways I help people are right in line with the top 4 reasons people are motivated to buy:

  • To make more money
  • To save money
  • To save time
  • To avoid effort

What benefits do your clients receive when they work with you?  Why should they choose you over the next Realtor?

Setting Goals as a Real Estate Agent – Day 1

Did I miss the memo?

January rolled around, and every agent in town is looking to work with a Real Estate Virtual Assistant.  It’s as if we haven’t been pounding it into your head everyday for the past couple of years, but someone, somewhere flipped a big switch.  Whatever it is, it’s great.

Which lead me to Google “Real Estate Goals 2011″ to see what has been written on the topic, and what I can take to offer my clients.   I found this post on Active Rain titled 2011 Goal Setting Questions for Real Estate Agents written by Joshua Harley.

Here are his questions and my answers for you:

Why Do I Waste All My Precious Time1.  Are you wasting your time in front of the computer?

In my experience, most of you are wasting way too much time in front of the computer (you are the over analyzers) OR you have barely spent any time in front of the computer (you’re kind of old school).

For those that spend too much time, that is what I’ll take off your plate first – all those fun little activities that you love so much that keep you from meeting with clients.  That’s why I’m not a Realtor – I like it behind the scenes too much.

For those that spend hardly any time at all with their computer (you still use a Rolodex) I’ll become your best friend.  All of those tasks that you know you should be doing: newsletters, fan pages, mobile marketing, conversion forms on your site, etc. will be set up and maintained for you.

Your assignment:  Analyze your day to day activities.  Carry around a notepad and pen and just jot down an entire typical day and then call me.  We can work together on a strategy that makes you more productive and in line with your core values (more to come on those later).

2011 can be a great year – if you let it!

Tomorrow’s post will be from Joshua’s second topic: Be a specialist, Pick a Niche for your marketing.

7 Ways a Virtual Assistant Can Boost a Real Estate Agent’s Business

I Need a Virtual Assistant!We post it on our blogs, we tweet about it on Twitter, we write about it on our Facebook walls – all the ways that a Real Estate Virtual Assistant can help a Realtor® boost their business.   (Update:  You should also read my post titled Partnering with a VA to Grow Your Real Estate Business.

Here are my top 7:

  1. A Real Estate Virtual Assistant can help an agent appear to be more efficient. Yes, I said “appear”.  I know you’re already efficient, and most likely effective as well, but when you’re busy you can’t be in more than one place at a time.  A VA can help give your clients the illusion that you can do it all.
  2. A Real Estate Virtual Assistant can help you become more consistent. A good VA puts new systems into place in order to get all of your work done.  A great VA will also teach you these systems (if you’re willing to learn) and show you how to implement them.
  3. A Real Estate Virtual Assistant will show you what other agents are doing. We’re surrounded by different agents and VA’s all day long.  We know what other people are doing, what works for them and what has failed miserably.  We also take a look at your individual market to determine which programs will work best for you and your clientele.
  4. A Real Estate Virtual Assistant will help you keep in touch with your contacts and SOI. That being said, we can lead the proverbial horse to water but we can’t make the damn thing drink.  There WILL be work on your part to get this done properly (your voice) and consistently.
  5. A Real Estate Virtual Assistant will help to keep you relevant in this ever-changing online world. Blogging, tweeting, Facebooking, LinkedInning, Active Raining, webinaring, Googling, whatever, it’s important that you stay on top of it all.  Why?  Because home buyers and sellers are online A LOT and they want to learn something.  And they want to learn it from someone as tech savvy as they are.  Maybe that’s not you, but it’s a VA’s job to be on top of the latest trends and pushing gently guiding you toward them.
  6. A Real Estate Virtual Assistant does not require training. Period.  The end.  If you hire a VA that doesn’t already come with an entire tool box and tricks up their sleeve, move on.  They haven’t been around long enough to help in the way that a great VA should, and they shouldn’t be charging very much either.  That being said, if you’re using some outlandish program or are doing something new, then yes, expect to need to teach your VA how you are using it.  But most VA’s “get” programs very quickly, and are often the go-to person when someone has a question.
  7. Virtual Assistant’s (not just Real Estate VA’s) are generally lifelong learners and will enjoy teaching you what they know. My work is my absolute passion, and {when I have the time} I absolutely enjoy teaching my craft to my clients.  I learn from attending seminars, other VA’s, other agents, and just from life in general.  I am constantly looking at new and innovative ways to do things and love to pass on this information to others.

I’m Cookin’ Up Something

and it’s not in my kitchen. I’ve come to realize in the last few weeks that I have some really good ideas of ways to help real estate agents. It’s definitely not rocket science, it’s not even brand new information, but I am able to put it together in a way that makes you say “Wow. That’s so easy. Thanks!”